Water Heater Warranties
Most tank water heaters come with a warranty of at least 5 years on the tank and 1 year on other parts. A water heaters warranty can usually be checked at each water heater manufacturers website. Bradford White's warranties can be found at http://warranty.bradfordwhite.com/warranty/warranty.asp, you will need to get your serial number from the side of the water heater tank. Bradford White's basic warranty is 6 years on the tank and 6 years on the other parts.
If your water heater starts to leak within the tank warranty period, the manufacturer needs to be contacted. The manufacturer will either have you choose a contractor to replace your water heater by exchanging it at a local supplier, or they will send out their own pre-selected contractors. Either way, your entire water heater will be replaced. You will still be responsible for the labor regardless of who replaces it. See your manufacturer website or water heater literature for the exact procedure you need to follow. If you have an questions your welcome to give us a call at Arico Plumbing, Inc. and we would be glad to help you.
Bad Controls or Elements
Just like the water heater tanks, if there is a broken or bad part, the manufacturer will probably pay for the part(s) only. You will be required to pay for the labor portion of the bill. This is normally the largest part of the bill. The thermostats on an electric water heaters rarely fail, if they do they will usually make the red reset button pop out. Heating elements on electric water heaters do fail more often, they usually show this by a lack of hot water or no hot water at all. For gas water heaters the most likely part to fail is the thermocouple, this item is not hard to replace but does not fail very often.
Most manufacturers of water heater have some sort of extended warranty. These warranties usually extend up to 10 years. These warranties usually cost over $100 and still only provide tank or part replacements. Labor is never included in extended warranties. In most cases, the water heater you receive is usually the same water heater as the 5 or 6 year warranty one. If your looking for a longer warranty you need to look for tankless or non-metallic type water heaters. These types of water heaters last longer but the initial cost is usually double if not more than a standard water heater.